The Sleep Store Australia logo
The Sleep Store Australia logo

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Shopping with us

Do you ship worldwide?

We ship across New Zealand and to Australia and dispatch daily from Monday to Friday. If you are in Australia, please order through our Australian website www.thesleepstore.com.au for our Aussie specific shipping rates and product range. Our Woolbabe

Can I edit or add anything to my order?

Thank you for shopping with us!. Once an order is placed, we are unable to make changes to the order as we do not have access to your payment information. If you would like to add items and your original order has not yet been shipped, please place a

How do I apply promo/discount codes?

Promo or discount codes can be added either at the mini cart stage or in the final checkout. • Proceed to checkout and enter your code in the Promotional Code field. • Click Apply to see your new total before finalizing your order. • Only one code ca

CP card

If you would like to use a CP card for full or partial payment, please add ‘Cerebral Palsy Society’ as a note in the Delivery instructions field at checkout. Then select ‘Customer Service Extra Payment’ as your payment option. Once the order has been

Where is your store?

Thanks for choosing to shop with us! As an online retailer we have no physical stores set up for browsing, however you can shop 24/7 online at www.thesleepstore.co.nz . Orders will be dispatched Monday to Friday from our warehouse in Auckland, New Ze

What if something goes wrong?

We pride ourselves on providing exceptional customer care, so if you have received the wrong item in error, a product has arrived with a fault or has been damaged in transit, or you have any other feedback about your shopping experience please do get