The Sleep Store Australia

<p>We pride ourselves on providing exceptional customer care, so if you have received the wrong item in error, a product has arrived with a fault or has been damaged in transit, or you have any other feedback about your shopping experience please do get in touch!&#xA0;</p><p>Just send us an email on <a href="mailto:hello@thesleepstore.co.nz">hello@thesleepstore.co.nz</a> , send a DM on Facebook or Instagram or give us a call on +61(09) 816 8706 and we will get everything sorted for you as quickly as possible.&#xA0;</p>

We pride ourselves on providing exceptional customer care, so if you have received the wrong item in error, a product has arrived with a fault or has been damaged in transit, or you have any other feedback about your shopping experience please do get

What if something goes wrong?

Shopping with us

When will I get my refund?

What’s your return policy?

How do I return or exchange an item?

Help, I received the wrong item!

What happens to my SleepPoints when I make a return?

Returns & Exchanges

Do you offer free shipping?

Bulky shipping charges

Express shipping

Help, my item has arrived damaged!

Shipping

Do you ship worldwide?

Can I edit or add anything to my order?

How do I apply promo/discount codes?

CP card

Where is your store?

Joining our VIP rewards programme

Birthday Rewards FAQ

Where did my points go?

How do I redeem my SleepPoints for products?

SleepPoints Rewards

Collabs & Influencers

Crane Humidifier Troubleshooting

Miracle Blanket Troubleshooting and Guarantee

Latex dummies and teat discolouration

The suction cups on my blinds won't stick

Crane Humidifier weekly maintenance

Hushh performance issues

Caring for your merino garments

Troubleshooting

What if something goes wrong?Updated 10 months ago