What’s your return policy?Updated 7 months ago
You're most welcome to return an item for refund within 90 days from purchase. Please note your refund will be returned to the original payment method. Alternatively items can be returned up to a year from purchase and receive a store credit or exchange. Returned items must be unwashed, unused and unworn items, in perfect condition including the packaging. Please ensure you carefully package items so they are received back in perfect, saleable condition.
Please Note:
- You will receive a store credit for sale items which have since been discontinued from our range.
- Shipping is not refundable on returns.
- Sorry we can't accept change of mind returns where the item has been used.
- We do not accept refunds on change of mind electrical items. We will give a store credit for unopened electrical items purchased within 30 days.
- Any bath or health products are not able to be returned.
If you'd like to start a return, please get in touch with our customer care team on [email protected]